Patient’s Feedback

In our constant effort to upgrade and evolve our services, we value Your experience. Quality and Efficiency are our main goals, and Your contribution is necessary towards these. By filling in the questionnaire bellow and sending it by email, we are one step closer to fulfilling Your needs.
Assisting Nature Team


    How did You first contact Assisting Nature ?
    By callE-mailPersonally

    TELEPHONE CUSTOMER SERVICES

    Courtesy ExcellentModeratePoor
    Stand by time ExcellentModeratePoor
    Completeness of Information ExcellentModeratePoor

    HELP DESK / Administrative Staff

    Courtesy ExcellentModeratePoor
    Customer services ExcellentModeratePoor
    Completeness of information ExcellentModeratePoor
    Appointment waiting time ExcellentModeratePoor
    Staff appearance ExcellentModeratePoor
    Psychological support ExcellentModeratePoor

    CLINICAL - LABORATORY DEPARTMENT

    Courtesy ExcellentModeratePoor
    Reliability of Diagnosis ExcellentModeratePoor
    Communication during the treatment cycle ExcellentModeratePoor
    Delivery time - announcement of results ExcellentModeratePoor
    Psychological support by Psychologist ExcellentModeratePoor

    NURSES - MIDWIVES

    Courtesy ExcellentModeratePoor
    Customer services ExcellentModeratePoor
    Scientific knowledge ExcellentModeratePoor
    Communication during the treatment cycle ExcellentModeratePoor
    Support ExcellentModeratePoor
    Environment / comfort on our premises ExcellentModeratePoor
    Cleanliness ExcellentModeratePoor
    GENERAL IMPRESSION / OVERALL OPINION

    Contact – qms@assistingnature.gr