Patient’s Feedback

In our constant effort to upgrade and evolve our services, we value Your experience. Quality and Efficiency are our main goals, and Your contribution is necessary towards these. By filling in the questionnaire bellow and sending it by email, we are one step closer to fulfilling Your needs.
Assisting Nature Team


How did You first contact Assisting Nature ?
By callE-mailPersonally

TELEPHONE CUSTOMER SERVICES

Courtesy ExcellentModeratePoor
Stand by time ExcellentModeratePoor
Completeness of Information ExcellentModeratePoor

HELP DESK / Administrative Staff

Courtesy ExcellentModeratePoor
Customer services ExcellentModeratePoor
Completeness of information ExcellentModeratePoor
Appointment waiting time ExcellentModeratePoor
Staff appearance ExcellentModeratePoor
Psychological support ExcellentModeratePoor

CLINICAL - LABORATORY DEPARTMENT

Courtesy ExcellentModeratePoor
Reliability of Diagnosis ExcellentModeratePoor
Communication during the treatment cycle ExcellentModeratePoor
Delivery time - announcement of results ExcellentModeratePoor
Psychological support by Psychologist ExcellentModeratePoor

NURSES - MIDWIVES

Courtesy ExcellentModeratePoor
Customer services ExcellentModeratePoor
Scientific knowledge ExcellentModeratePoor
Communication during the treatment cycle ExcellentModeratePoor
Support ExcellentModeratePoor
Environment / comfort on our premises ExcellentModeratePoor
Cleanliness ExcellentModeratePoor
GENERAL IMPRESSION / OVERALL OPINION

Contact – qms@assistingnature.gr