At Assisting Nature IVF & Genetics we understand the personal and sensitive nature of fertility treatment. Your privacy is of highly importance to us. We respect the privacy of individuals and we are committed to complying with all applicable privacy laws. This privacy statement explains what kind of personal data Assisting Nature IVF & Genetics collects from you, through our interactions with you, and how we use them, complying always with the rules of the European legislation for personal data 2016/679.
What kind of information do we collect?
Personal Data :
Patients:
Assisting Nature IVF & Genetics collects data to operate effectively and provide you the best Reproductive Services. The data are collected for specified, explicit and legitimate purpose and are not further processed in way incompatible with this purpose. When you undergo fertility treatment with a partner, information about you and your partner is recorded in a joint patient case file on our Assisting Nature IVF & Genetics database and either partner may (subject to any relevant exemptions under privacy laws) have access to this case file. The data is retained in a form which permits the identification of the information only for the time required for the processing of personal data.
You provide some of this data directly, such as when we create a new registration form or start a new treatment (for example, when we interact with you in person, when you complete consent forms, by email, over the phone, via text message, multimedia message, or when you interact with us via our website or on our social media platforms).
In some cases, it may be necessary to collect your personal information from another person such as your referring doctor, other healthcare practitioners involved in your care, Medicare, your private health insurer, your partner, relatives and next-of-kin.
We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time, but include:
Social networks when you grant permission to an Assisting Nature IVF & Genetics employee.
Providing accurate and complete information is very important for the safety, quality and effectiveness of the fertility treatments we provide. If you do not provide accurate and complete information, or you withhold information, it may impact upon our ability to provide you safe and effective services. If you have any concerns about personal information we have asked you to provide, please share those concerns with us.
You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary for your treatment, you may not be able to use our services.
The data we collect depends on the context of your treatment, the choices you make, including your privacy settings. The data we collect can include the following:
Name and contact data. We collect your first and last name, identification card number/passport No, email address, residence address, phone number, and other similar contact data. We may also collect personal photos.
Your medical history data, test results, medical records, diagnostic imaging, photographic films, family medical history, investigations, treatment history and advice, and other information required for your fertility treatment.
Demographic data. We collect data about you such as your age, gender, country, and preferred language.
Financial data. Depending on your financial settlements, we may also collect information about your Medicare eligibility (including your Medicare number), any private health insurance coverage you may have and any eligibility for benefits or compensation from another source.
We also collect information you provide to us and the content of messages you send to us, such as feedback, or questions and information you provide for customer support.
Generally, every time you make contact with Assisting Nature IVF & Genetics, new information is added to your record. Please let our staff know if your data have changed since your last visit.
Other individuals:
We may collect information about individuals who are not patients of Assisting Nature IVF & Genetics. This includes individuals making enquiries about our services, such as our Patient Information Seminars, events, via our website or social media platforms, or the emergency contact data and family history collected from a patient about another individual.
GPs, referring doctors and other healthcare professionals:
We may collect personal information about health practitioners who interact with us (such as referring doctors or other healthcare practitioners involved in the care of our patients). This is typically information such as name, contact details, professional details and information regarding the interactions with Assisting Nature IVF & Genetics. This information is collected for the purpose of patient care and the management/operation of Assisting Nature IVF & Genetics.
We may also collect personal information about individuals who we deal with on a commercial basis such as suppliers, contractors and individuals in organizations to which we provide goods and services or from which we acquire goods and services. We may collect personal information including name, position, contact details, license or registration number, ABN, bank details and other information relevant to the capacity in which you are dealing with us. We generally collect this information to enable us to contact and deal with you and to enable us to fulfill any obligation or undertaking relevant to your relationship with us.
How We Use Personal Data
How We Use Personal Data:
Assisting Nature IVF & Genetics uses the data we collect for one basic purpose: to operate our business and provide personalized reproductive services. All the personal data are processed by our staff which is accredited by Assisting Nature IVF & Genetics to process personal data. When you seek care at our medical center, your Personal Data may be disclosed / shared with healthcare professionals (such as doctors, physicians, nurses, allied health professionals, who are assisting on or providing medical treatment / services) and other medical institutions / facilities (including labs, pharmacies, counselors, care providers such as next-of-kin, service providers etc.). In each case the disclosure or sharing of such personal data is solely to individuals who are involved in the care of the patient, after your consent.
Communication
We use the data we collect to communicate with you and personalize our communications. For example, we may contact you via phone or email or other means to inform you when a subscription of FreezeFreedom Package is about to expire. Additionally, you can sign up for email subscriptions and choose whether you wish to receive promotional communications from Assisting Nature IVF & Genetics via email, SMS, be updated over the phone or in person. Assisting Nature’s patient has every right to modify, delete, obliterate, and transfer the data, upon written consent.
Security of Personal Data
Security of Personal Data:
Assisting Nature IVF & Genetics is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. When your information is collected in paper-based documents it is converted to a secure electronic form and the paper-based documents are securely stored or destroyed. The data files are kept for 10 years. For instance, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. When we transmit highly confidential medical data over the Internet, we protect it through the use of encryption. If you are required to undergo any treatment at an external provider, your personal information from that treatment will be recorded in a separate record and will be subject to that provider’s privacy policy.
Many doctors who treat patients at Assisting Nature IVF & Genetics also maintain consultation office in other organizations. If you consult a doctor in their consultation office outside Assisting Nature IVF & Genetics, you should ask to see their privacy policy which will give you more information about how they collect and handle your personal information.
Where We Store and Process Personal Data:
Personal data collected by Assisting Nature IVF & Genetics are stored and processed in our server exclusively in our facilities. We have taken all the necessary measures to protect your personal data in both, logistic structures and required security policies of information systems and physical security. All required measures, as described in the Processes Risk Analysis and IT security handbook are reviewed and updated by the company management. Our purpose is to ensure that the data we collect under this Privacy Statement is processed in accordance with the provision of this statement and the requirements of applicable law.
If you have any question or complaint related to Assisting Nature IVF & Genetics data protection policy, we encourage you to contact us via our web form.
For any clarification, modification, correction, deletion of personal data, you are required to inform Assisting Nature IVF & Genetics in written form.
Reasons We Share Personal Data
Reasons We Share Personal Data
We share your personal data with your consent or as necessary to complete any treatment, procedure, exams, consultation you have requested or authorized.
Where we outsource any of our services or engage contractors to perform services for us or on our behalf, we require them to comply with the same privacy laws that apply to us. For example, we may disclose your personal information:
for external review by financial or quality auditors;
to payment processors, data entry services, electronic network administrators and text/multimedia message service providers;
Information technology professionals may have incidental access to personal information in the course of providing development, maintenance and support services for our information technology systems.
All our partners that we share your personal data with, in order to provide you a thorough treatment, are required to sign a confidentiality statement and comply with the legislation 2016/679 about the protection of personal data.
Other organizations:
Your personal information may be used by us or disclosed to third parties to meet requirements such as:
For confidential external review by a certification body for the purpose of accreditation by the ISO committee.
For compilation of de-identified summaries of our data for assessment by the National Perinatal Epidemiology and Statistics Unit at the University and National Agency of Medical Assisted Reproduction. This enables statistical analysis of fertility treatment outcomes. Any information that personally identifies you has been removed from this data by us before it is provided for inclusion in the database;
Fully de-identified summaries of Assisting Nature IVF & Genetics data may be used for research including publication but any formal research projects will only be performed with your informed consent and will be subject to ethics committee approval; and where applicable under law, to the Ministry of Health for:
notification of disease to the Public Health Unit; or
inclusion on the National Agency of Medical Assisted Reproduction Register in respect of donated sperm, eggs or embryos and the children conceived through these donations.
Students:
Students studying at The University or participating in clinical placements may be present with your treating healthcare practitioner during clinical consultations at Assisting Nature IVF & Genetics. Those students may have access to your personal information for research, teaching or training purposes, after your consent.
Administration, management and operation of Assisting Nature IVF & Genetics:
We may use or disclose your personal information for purposes required for the administration, management and operation of Assisting Nature IVF & Genetics, including:
administering billing (including administration of Medicare benefits, private health insurance benefits and other third-party payment arrangements) and debt recovery;
safety and quality assurance and improvement activities;
accreditation activities;
training of staff and health care workers;
risk management and management of legal liabilities and claims (for example, liaising with our insurers and legal representatives);
responding to complaints or inquiries regarding health services provided by us;
to fulfill social media platform rules; and
responding to subpoenas or other legal orders and obligations, including mandatory reporting of specific diseases.
The personal data are processed in such a way as to guarantee the appropriate security of personal data, including the protection against unauthorized or unlawful processing and any loss, destruction or deterioration by using appropriate technical and organizational procedures (integrity and confidentiality).
Changes to Policy
Changes to Policy
We preserve the right to modify or change this Personal Data Protection Policy at any time, in accordance with the applicable law on the protection of personal data. Any material changes to the Personal Data Protection Policy will be updated on this page. We encourage you to review this page periodically to understand our Personal Data Protection Policy.
Please visit our website for the latest version of this privacy policy at www.assistingnature.gr
MD, BSCCP, MRCOG, MSc in Human Reproduction & Development
Obstetrician & Gynaecologist specialized in Assisted Reproduction
MD, MRCOG, BSCCP, MSc in Human Reproduction & Development Obstetrician & Gynaecologist, Assisted Reproduction specialist
Mrs Christina Ioakeimidou practices Evidence-based medicine (EBM) to optimize decision-making towards the care of individual patients. She believes in customised treatments and she is dedicated in supporting patients with honesty and respect.
With nearly 15 years of experience in obstetrics and gynaecology, ten years of experience as a fertility specialist and more than 1600 treatment cycles, she has extensive experience and expertise in all aspects of Assisted Reproduction Treatment, from conception to delivery.
She is a member of the Royal College of Obstetricians and Gynaecologists and the European Society of Assisted Reproduction (ESHRE).
Timeline
1992-1998, Degree in Medicine, Medical School, School of Health Sciences, University of Crete.
1997 Erasmus Program Scholarship, Medical School, Louis Pasteur University, Strasburg, France.
2000-2001 General Surgical Specialty, Transplantation Section, Ippokratio Hospital of Thessaloniki
2001-2008, Specialty in Obstetrics and Gynecology, Royal College of Obstetricians and Gynecologists, United Kingdom
2004, Advanced Life Support in Obstetrics (ALSO), Tiverton, Devon, United Kingdom
2005, Diploma of Family Planning, Diploma of the Faculty of Family Planning,
2005, National Specialized Registrar, National Rotational Scheme in Obstetrics and Gynecology, West Midlands Deanery, United Kingdom
2007 Completion of a Colposcopy Training Program, based on the specifications of the British Society of Colposcopy and Cervical Pathology (BSCCP)
2007 Member of Royal College of Obstetricians and Gynecologists of the United Kingdom (MRCOG)
2007 Title of Specialty Obstetrics and Gynecology, Prefecture of Athens
2016-2017 Msc in Human Reproduction and Development, University of Bristol, UK
Innovative Gynaecological center
/ Assisting Reproduction unit
Although childbearing seems a very simple reproduction process, one out of six couples faces difficulties conceiving naturally. At this point, the team of Assisting Nature intervenes by initially seeking the cause of the problem without exploiting the couples’ desire for a baby. Thereinafter, the appropriate treatment is provided where possible, otherwise every contemporary method of assisted reproduction is implemented. Depending on each case, methods vary from IUI, NC, and ICSI to more sophisticated methods such as IMSI, time-lapse embryo-culture, blastocyst culture, micro-TESE and Pre-implantation Genetic Diagnosis (PGD).
Utmost expertise and professionalism are our strengths. The scientific team of Assisting Nature, more specifically the gynaecologists, obstetricians, embryologists, geneticists, and other medical practitioners, has worked at the most reputable universities internationally and are distinguished members of the global reproductive medical community. Their studies are published in some of the most distinguished medical journals and they are invited to give lectures around the world regarding modern treatments of infertility.
The birth of a healthy child, the safety of the woman during the entire process and the psychological health of the couple are our priorities. With us you will realize that infertility does not mean sterility and you will soon embrace parenthood.
Assisting Nature guarantees a journey without turbulence!
Α. G.Kranidioti 2 & Leoforou Thermi – Thessaloniki - 57001 Pylaia - Greece
T: +30 2310 424294